Administrator / Manage follow-up work
Create a linked reattempt
Use a new job for more field work after an approved non-service result.
Review the prior result
Review and approve the signed non-service proof. Open Request a New Attempt on the job.
Look for: Request a New Attempt
Enter the new instructions
Enter the reason and the new or confirmed service address. Confirm your review of the prior outcome and create the linked reattempt.
Look for: Create Linked Reattempt
Prepare and dispatch
Review the new draft or client submission. Set its client charge, server pay, proof and assignment. Original documents are copied; original evidence, attempts and signatures remain with the prior job.
Look for: Review & Dispatch