Client / Submit and track

Receive photos and updates by email

Choose how often to receive reports and open the full shared history securely.

01

Choose email preferences

Open Email Updates & Photos. Confirm your email address, select Every update, Daily summary or Final report only, and choose secure links or photo previews. Confirm the preference and save. Use Change Account Email first if the address is wrong.

Look for: Save Email Preference

02

Read the full report

Use View Full Report & Photos in an email and sign in to the named company. See all released updates and photos, download the full progress PDF, and open the separately approved proof when available. An administrator can also attach the approved proof to an update.

Look for: View Full Report & Photos

03

Adjust a job or stop emails

Open a job’s Client Updates, Photos & Email page to override its frequency. Use Turn Off All Report Emails in settings to stop defaults and all job overrides together. Sent attachments cannot be recalled.

Look for: Job email preference / Turn Off All Report Emails

Daily summaries combine changed jobs after 6 PM Pacific. Email previews include the latest five updates per job and up to six released photos; the secure report contains the full shared history. Final proof access begins after administrator approval.